Information We Collect
We may collect contact details, business information, website URLs, project notes, form submissions, call preferences, and messages you send through the site or booking intake.
This policy explains how ScaleFront handles information collected through the website, booking intake, lead console, and related service conversations.
We may collect contact details, business information, website URLs, project notes, form submissions, call preferences, and messages you send through the site or booking intake.
We use information to respond to inquiries, evaluate project fit, book calls, provide services, operate the lead console, improve the website, and communicate about ScaleFront work.
If you use a ScaleFront intake form, assistant, or call workflow, submitted information may be processed by automation or AI tools to summarize requests, qualify leads, route messages, or prepare follow-up.
We may use third-party providers for hosting, analytics, email, calendars, forms, CRM, AI, communication, and payment processing. These providers process data as needed to support the site and services.
We keep information for as long as needed to respond to you, provide services, maintain business records, resolve issues, and meet legal or operational requirements.
You can request that we update, delete, or stop using your contact information by emailing us. Some records may be retained where required for business, security, or legal reasons.
We use reasonable safeguards, but no website, database, or online transmission is perfectly secure. Avoid sending sensitive personal, financial, health, or legal information unless it is required for a defined project.
Questions about this policy can be sent to aiden@scalefront.org, arhant@scalefront.org, or gerald@scalefront.org.